Account Manager AM/292/JT
Company: Disclosed at interview stage
Location: Newport
Status: Full TIme
Salary: £22,000 - £28,000
Close Date: 29/03/2008
Job Description:
Main Responsibilities:
Produce and maintain Top Level project plan
Monitor internal Departments against agreed Project plans
Monthly report on customer orders
Coordinate internal meetings
To understand the past, present and future needs of allocated customers
Prepare customer history report
Maintain a regular interface with customer developing & nurturing long term relationship
Undertake contract review
Analyse, monitor & report account performance
Be the customer representative within business
Develop & co-ordinate customer contact map & relationships thereof
Ensure delivery of customer satisfaction survey
Feedback ideas into business in order to delight customer product & processes
Project manage the cross functional customer focussed team
Develop & improve account management process
Understand the processes within the customer business
Previous Work Experience:
Able to demonstrate experience in a customer facing account/project management role
Manufacturing experience
Specific Knowledge / Skills Competence:
IT Excel advanced
Project management (leadership)
Data manipulation
Sales tools & techniques
Voice of customer skills
Negotiation
Supply chain knowledge
Value stream mapping
Continuous improvement techniques
Profitability analysis
Contract law
Forecasting tools & techniques
Relationship management
Strategic planning
Presentation skills
Problem solving tools
Contact Information:
Job Code: AM/292/JT
E-mail: janine@rswltd.co.uk
Website:
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