Our Quality Standards

Recruitment Solutions Wales always adhere to the following process:

• Advertise or Conduct a database search where applicable.

• Conduct a one to one interview with
each candidate. Our consultants are fully trained and use the latest interviewing skills.

• Skills testing where appropriate.

• Ensure a tight match of skills and personal specification to the requirement of the applicant and client.

• All references from all applicants are thoroughly checked.

• Frequent calls are made to both the client and applicant to ensure complete satisfaction.

• All National Insurance & Tax contributions are paid monthly by RSW for any temporary employees.

• An out of office hours helpline is available to both client and the applicant.

In all cases we aim for a quick turnaround of the request and feedback is provided swiftly.

At RSW we care about our applicants, by providing them with vital career guidance. We pay their salaries, tax and national insurance promptly.

A dedicated Account Handler would service your account on a daily basis, involving the following processes:

• Filling Bookings
• Checking in Temps
• Problem Solving
• Processing Paperwork
• Direct contact with an Appointed Contact
• Regular Service Meetings
• Assignments covered and checked by an Appointed Supervisor.

We boast a large and up-to-date data bank of personnel, that we are able to access for our clients' needs.

Benefits to RSW clients':
Reduced overheads, Increased productivity
Greater flexibility in labour hours - used,
Increased profits, Access to skills when needed
Minimised Risk.